Industry Leading

Support

Wavetronix is your long-term partner, delivering expert service and real-time support to ensure your traffic management systems perform at their highest level. With thorough documentation and training, we help agencies and integrators confidently deploy, maintain, and scale intelligent transportation solutions.

SUPPORT PORTAL

The latest documentation and firmware can be found on Nexus.

Take me to Nexus!

Need Technical Support?

Direct support hours span 7 am EST to 6 pm PST, Monday – Friday

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FAQ’S

Frequently Asked Questions

What is Wavetronix's mission?
How do I know which system is best for my situation?
What is available through the “Support Login” tool?
Do Wavetronix sensors require regular maintenance?
What should I do if I encounter issues with a Wavetronix device?
How do I submit a feature request or report a bug?
Why isn’t my Arc/sensor showing up in Expanse?
I think I have a faulty unit - how do I get it repaired?
Why do I see a “403 - Unauthorized” message after creating a Nexus account?
Where should I mount Wavetronix sensors for optimal performance?
How do I configure Wavetronix sensors?
Can Expanse run on a Mac?

Speak with one of our experts

Book a free Digital Traffic Lab to learn more!

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