Why we collect personal information
Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.
If you do not want Wavetronix to keep you up to date with Wavetronix news, software updates and the latest information on products and services contact us and update your personal contact information and preferences.
What information we collect
There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, e-mail address, and contact preferences; information about the Wavetronix products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue. We collect information for market research purposes—such as your occupation and where you use your computer—to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.
If you use a bulletin board or chat room on a Wavetronix website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Wavetronix is not responsible for the personally identifiable information you choose to submit in these forums.
When we disclose your information
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
Cookies and other technologies
If, however, you prefer not to enable cookies, please refer to your browser's online help, which explains how you can disable cookies. Please note that certain features of the Wavetronix website will not be available once cookies are disabled.
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Wavetronix will not use the information collected to market directly to that person.
Our companywide commitment to your privacy
Wavetronix' website has links to the sites of other companies. Wavetronix is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If you do not want Wavetronix to keep you up to date with Wavetronix news, software updates and the latest information on products and services contact us and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
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Wavetronix LLC, 78 E 1700 S, Provo, UT, USA 84606
Last updated May 11, 2011