Privacy Policy

Wavetronix' privacy policy covers the collection and use of personal information that may be collected by Wavetronix anytime you interact with Wavetronix, such as when you visit our website, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Wavetronix, and we go to great lengths to protect it.

Why we collect personal information

Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about.

If you do not want Wavetronix to keep you up to date with Wavetronix news, software updates and the latest information on products and services contact us and update your personal contact information and preferences.

What information we collect

There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, e-mail address, and contact preferences; information about the Wavetronix products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue. We collect information for market research purposes—such as your occupation and where you use your computer—to gain a better understanding of our customers and thus provide more valuable service. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

If you use a bulletin board or chat room on a Wavetronix website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Wavetronix is not responsible for the personally identifiable information you choose to submit in these forums.

When we disclose your information

Wavetronix takes your privacy very seriously. Be assured that Wavetronix does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the Wavetronix group globally who will safeguard it in accordance with Wavetronix' privacy policy. There are also times when it may be advantageous for Wavetronix to make certain personal information about you available to companies that Wavetronix has a strategic relationship with or that perform work for Wavetronix to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Wavetronix' policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Wavetronix website.

At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Cookies and other technologies

As is standard practice on many corporate websites, Wavetronix' website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us.

If, however, you prefer not to enable cookies, please refer to your browser's online help, which explains how you can disable cookies. Please note that certain features of the Wavetronix website will not be available once cookies are disabled.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Wavetronix will not use the information collected to market directly to that person.

Our companywide commitment to your privacy

Wavetronix' website has links to the sites of other companies. Wavetronix is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

Privacy questions

If you have questions or concerns about Wavetronix' Privacy Policy or data processing, please contact us.

If you do not want Wavetronix to keep you up to date with Wavetronix news, software updates and the latest information on products and services contact us and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

Wavetronix may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.

© 2006 – 2017 Wavetronix LLC. All rights reserved.
Wavetronix LLC, 78 E 1700 S, Provo, UT, USA 84606

Last updated May 11, 2011